Terms of service
Terms of Service
Welcome to Reaxis. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of any products from our online store (the "Store"). By browsing or placing an order, you agree to these Terms. Please read them carefully.
1. Who we are
The Store is operated under the commercial name "Reaxis". Full details identifying the operator of the Store are set out in our Legal Notice. If you have any questions about these Terms, you can reach us at info@reaxislabs.com
2. Eligibility
To place an order, you must be at least 16 years old and legally able to enter into a binding contract. By ordering, you confirm that you meet these requirements and that the information you provide is accurate and complete.
3. Products and availability
We do our best to display our products, including their colours and dimensions, as accurately as possible. Slight variations in colour or appearance may occur due to screen settings and manufacturing tolerances, and do not constitute a defect. All products are subject to availability, and we may limit quantities or discontinue any product at any time.
4. Prices and payment
All prices are shown in the currency displayed at checkout and include applicable taxes where indicated in our Shipping Policy. We reserve the right to correct any pricing errors and to change prices at any time before your order is accepted. Payment must be made in full at the time of ordering through the payment methods offered at checkout. By submitting an order, you authorise us (or our payment processor) to charge the total amount to your chosen payment method.
5. Orders and acceptance
Your order is an offer to purchase. A confirmation email acknowledges that we have received your order, but does not constitute acceptance. A binding contract is formed only when we dispatch your order. We reserve the right to refuse or cancel any order — for example, in cases of suspected fraud, pricing errors, or product unavailability — in which case any payment taken will be refunded.
6. Shipping, returns and refunds
Delivery of your order is governed by our Shipping Policy. Your rights to return items and obtain refunds are governed by our Returns & Refunds Policy. Both policies form part of these Terms.
7. Intellectual property
All content on this Store — including text, images, graphics, logos and the "Reaxis" name and branding — is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute or use any of this content for commercial purposes without our prior written permission.
8. Acceptable use
You agree not to use the Store for any unlawful purpose, not to attempt to gain unauthorised access to our systems, and not to interfere with the proper functioning of the website or the security of other users.
9. Limitation of liability
To the fullest extent permitted by law, Reaxis shall not be liable for any indirect, incidental or consequential loss arising from your use of the Store or from any product purchased, except where such liability cannot be excluded under applicable law. Nothing in these Terms limits or excludes your mandatory statutory rights as a consumer in your country of residence.
10. Third-party links
Our Store may contain links to third-party websites. We are not responsible for the content, policies or practices of those websites, and accessing them is at your own risk.
11. Changes to these Terms
We may update these Terms from time to time. The version published on this page at the time you place an order is the version that applies to that order. We encourage you to review this page periodically.
12. Governing law
These Terms are governed by the laws of Spain, without prejudice to the mandatory consumer-protection rights that may apply in your country of residence. Any dispute shall be subject to the competent courts, save for any consumer rights to bring proceedings in your local jurisdiction.
13. Contact
For any questions about these Terms, please contact us at info@reaxislabs.com
Last updated: [July 29, 2026]